DEGREES

Admissions Office

Counselor

Irene Church

Faculty - Department Chair

Phone: 231-777-0605

Office Hours:

Mon, Wed: 12:30 pm - 3:00 pm

Program Questions

Irene Church

Faculty - Department Chair

Phone: 231-777-0605

Office Hours:

Mon, Wed: 12:30 pm - 3:00 pm

Course Catalog

Customer Service Specialist Certificate – Course Details

This certificate is part of the program leading to the Associate in Applied Science in Marketing Degree.

CERTIFICATE REQUIREMENTS 12 CR. HRS.
BUS 127 3
Human Relations
BUS 161A 3
Effective Selling
BUS 166 3
Quality Customer Service
BUS 266 3
Quality Customer Service II
Total 12
Source: MCC 2022-23 Catalog
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