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I lost my credit card and had to cancel it with the credit card company. It was the one that I was having monthly payments charged to. My credit card company has issued a new card to me with a new number. What do I need to do?
Contact Nelnet at (800) 863-2287 and speak to a Customer Service Representative to update your account information.
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I signed up for a payment plan last semester. Do I have to sign up for it again if I want to use it this semester?
Yes. You must enroll in a new payment plan for each semester that you wish to use it.
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I have set up a payment plan and have monthly payments coming out of my checking account. But I don’t have enough money in the account to cover this month’s payment. What will happen?
If your payment will not go through, Nelnet will charge you a $30 fee for payments returned to them. Nelnet […]
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I registered for classes and signed up for a payment plan. Now, I have decided that I won’t be attending school at all this semester and am dropping all of my classes. Will my $30 enrollment fee be refunded?
No. The $30 enrollment fee is non-refundable once you have registered for a payment plan.
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I signed up for a payment plan when I registered. But now, I’ve changed my mind and I want to pay the whole tuition and fee bill before my monthly payments begin. Will my $30 enrollment fee be refunded?
No. The $30 enrollment fee is non-refundable once you have registered for a payment plan.
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My financial aid award has been finalized and it does not cover the full tuition and fee bill. Is there any way I can pay the balance in full so that I don’t get charged the $30 enrollment fee?
Yes. If you have partial financial aid, you can sign up for the “Pending Aid” payment plan. When in this […]
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I am an international student, can I sign up for a payment plan?
International students can either pay in full or sign up for a payment plan. If you encounter any problems, please […]
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My employer will be paying for my tuition and fees. They haven’t turned in the Third Party Payment Authorization yet but I need to get registered for classes. What should I do?
You can pay by cash, check or credit card and work out a reimbursement with your employer.
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I have a scholarship that will pay all of my tuition and fees for this semester. Do I still have to sign up for a payment plan?
Yes. All MCC students who receive financial aid, including scholarships, must sign up for a payment plan. As long as […]
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I have registered for classes and signed up for a payment plan but now I need to add another class or drop a class. What do I do?
Simply complete the add/drop process as you would normally do online or in person. Your information will automatically be updated […]