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My payments are coming out of my account on the 5th of the month (or 20th depending on the semester). Can I get this date changed to a different time of the month?
Yes. Nelnet deducts all payments on the 5thor 20th of each month (depending on the semester). However, you may login to […]
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Can I pay by phone?
In accordance with the Terms & Conditions of your payment plan agreement with Nelnet, payments are processed electronically. Nelnet does […]
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How will I be notified of my payment information?
Once your agreement is posted to Nelnet’s system, you will receive a confirmation notification of your payment amount by e-mail, […]
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When and what time will the funds be withdrawn from my bank account?
Nelnet specifies the date each payment will occur, but it is your financial institution that determines the time of day […]
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Do I have to sign up for a payment plan if I am on a Consortium Agreement with another school?
Yes, if you have turned in an approved Consortium Agreement to the MCC Financial Aid Office, you will still have […]
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How do I know if I’m a “third party pay”? If my parents are paying, are they the third-party?
No, third parties can include employees, veterans’ payment, and other organizations such as Michigan Works. Personal arrangements with family members […]
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I signed up for classes early and have already made a monthly payment. Now, due to outside circumstances, I won’t be able to attend college this semester and have to drop all of my classes. It is before the final refund period date. How do I get the money back for the monthly payments I’ve already made?
Complete all of the proper procedures to drop your classes on Self Service or by filling out a Drop and […]
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It is after the refund period date, but I need to withdraw from all my classes due to outside circumstances. Payments have already been taken out of my bank account. How do I stop the payments when I’m no longer enrolled in all my classes?
Because you are withdrawing from classes after the refund period for the semester, you are still responsible for paying the […]
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I registered for classes before receiving my estimated financial aid award package. Since then, the package has come through and all of my tuition and fees will be paid through financial aid. I’m still being charged the $30 enrollment fee. Why?
The $30 enrollment fee is non-refundable. If you choose to register for classes and sign up for a payment plan […]
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I submitted my FAFSA a week ago. How can I check on its status and the status of my estimated financial aid award package from MCC?
You will need to check Self Service, and look at my documents to make sure the FAFSA has been received. […]