Student Services

Welcome to the Muskegon Community College technology community. We are very excited to provide you services to enhance your educational experience at the College. 

Starting fall all students who are registered for classes at the College will receive a user and email account. This account allows a student to access the College Network, our email system and in future our online ERP system. Muskegon Community College will use the student email system as a primary method to communicate information. It will be your responsibility to check your Muskegon Community College email account on a frequent basis to insure you are aware of all College deadlines. If you would like to forward your email to a personal email address you will be able to use the rules wizard to set all incoming mail to forward to an external email address. If you do not have access to a computer at work or home, then the two most likely places for you to gain access to your email are on the MCC campus, where we provide computers for student use, or at your local public library. 

If you need assistance please call the Muskegon Community College helpdesk at 866-718-5170, which is available 24 X7 . The helpdesk will be your first line of support and will assist you with user account issues, Black board access, Internet access, etc. The helpdesk will not help you with issues with your personal PC or software. If there is an issue that can not be resolved over the phone, the helpdesk will create a trouble ticket and assign a technician. 

We are also very interested in hearing from you on how we can improve our service. The most immediate and direct means to contact us is to send an email to itsuggestions@muskegoncc.edu. Additionally, near the end of the semester we will send out a survey to the entire campus community to measure customer satisfaction and users needs.

Once again, welcome to Muskegon Community College and we hope you enjoy and benefit from our technology resources.