FAQs

Contrary to what many think, teaching online is much more than assigned reading and quizzing.   Some of the tools that instructors may use in addition to required textbook reading include:

• PowerPoint presentations
• Audio/visual lectures
• Written (typed) lecture notes
• Diagrams and illustrations
• Web links and other Internet resources
• CD ROMs
• Assigned article reading
• Interactive assignments and quizzes
• Discussion board postings
• Synchronous chats
• Essay and Objective testing with myriad question types

·      The website for Blackboard is http://mccbb.muskegoncc.edu.

·      This website can also be accessed from MCC’s home page:   http://muskegoncc.edu/ and clicking on the Quick Links dropdown.

·      Your login is:   firstname.last name (example:  john.smith)

o  This is exactly the same as your email login, web advisor login, and network login.

·      Your password is:  First initial + last initial + studentID + ! (example:  js0012121!)

o  This is exactly the same as your email password, web advisor password, and network password.

• If you do not know your username or Student ID, please go to:  http://www.muskegoncc.edu/username or call the Central Helpdesk @ 1-866-718-5170.  If you changed your password and do not remember or you do not know your password, please visit the password reset page for students at http://www.muskegoncc.edu/password or call Central Helpdesk @ 1-866-718-5170.

Students have a 24/7 Central Helpdesk number to call:  1-866-718-5170.

If you have a MAC computer with OS 10, according to Blackboard, you should be OK if the version is either MAC OS 10.4 or 10.5.  Safari 2 0r 3 is compatible with Blackboard.  You will also need Microsoft Word XP or above and PowerPoint or PowerPoint Viewer.  Some courses may require plug Ins like Real player, Adobe Acrobat and Macromedia Flash or Shockwave. 

Normally, students are added to the Blackboard class rosters right away and can log on to Blackboard.  However, you may not see your class listed right away.   See the next FAQ.

Often instructors do not make their Blackboard classes available to students until the start date of class.   You can check WebAdvisor to make sure you are registered, or contact your instructor by email.

Only your instructor can make the call on this.  Contact him/her via email or phone.  Do not call the HelpDesk or MCC’s Information Technology Department.

Yes, you can complete your coursework on campus if you prefer.  MCC's Library Labs are equipped with the necessary hardware and software for all classes. 

Our course offerings are expanded by MCC's participation in the Michigan Community College Virtual Learning Collaborative (MCCVLC ).  If there is a class you need and MCC does not offer it online or it is full, check out the other offerings from Michigan community colleges by visiting http://vcampus.mccvlc.org -- click on the "course" link followed by the "catalog (schedule)" link.

Twenty-eight participating Michigan Community Colleges have agreed to offer many of their online classes through MCCVLC.   This combined offering is growing each term and is substantial enough currently to stand alongside any member school's catalog.  Here's the deal:   If you are currently enrolled here, MCC is your "home college."  Home Colleges agree to automatically transfer your credits earned at other "provider colleges" to your home school.  (For testing, you may be required to come to school, but it's done at the home college in a proctored environment.)  Remember, if you are a student here and wish to take an MCC online course, register for it in the normal manner, not through the MCCVLC ... it is less expensive!