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Lean is About Waste, Not People
February 18
“Lean basics” is a presentation of principles behind process waste elimination pioneered by the Toyota Corporation, and emulated by other companies worldwide. In this session the seven forms of lean waste will be discussed, along with the principles of flow, Value Stream Mapping, and set-up time reduction. Facilitator: Bill Chlopan.
Don’t Give Them a Reason: Preparing for Regulatory Authority
March 18
Hiring, Firing, and Promotions: Tip-Toeing to Compliance
April 15
Do you know the ins and outs of making hiring, firing, and promotional decisions in a legal fashion? This session will provide you with an excellent summary of compliance issues and documentation checklists required to stay current with the law. Facilitator: Jan Anway.
Customer Service: Give ‘em the Pickle
June 10
This is a fun, motivational look at the most important thing we can do in business....take care of the customer. We’re all in the same business....the people business. Our job is to make customers happy. What is the best way to do that? Give ‘em the Pickle! Facilitator: Dan Bialas.
